Cookie Policy

1. INTRODUCTION

At GoTrust (hereinafter referred to as “GoTrust”, “us”, “we”, and “our”), we value your privacy, and we commit to staying transparent in using your data. This Cookie Policy explains how we use cookies and similar technologies to recognise you when you visit our website at www.gotrust.tech ("website"). When you make your first visit to our website, you will have the option to grant or decline consent for the collection and use of cookies through the [Cookie Banner]. You can also modify your preferences anytime using the [Cookie Settings].

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device (Computer, Tablet, Smartphone, etc.) when you visit a website. They enable websites to recognise your device and store information about your preferences or past actions to enhance your browsing experience.

3. WHY DO WE USE COOKIES?

The cookies we collect help us to manage and present the information displayed on our website, assist you in navigating pages, analyse your use of our website, and help us understand your preferences. This helps to enhance your browsing experience by remembering login details, personalising content, and enabling the use of certain interactive features. Cookies can also be used to track your browsing activity across different websites for marketing and analytical purposes.

4. FIRST-PARTY COOKIES AND THIRD-PARTY COOKIES

4.1. First-party Cookies are created and managed by GoTrust, allowing us to remember your preferences, login details, and other session information directly related to your interactions on our website.

4.2. Third-party Cookies are set by trusted service providers to track and analyse your interactions with our website. These cookies, placed by services like advertising networks, social media platforms, or analytics providers, track your online activities across different websites to build a profile of your interests for advertising, analytics, and other purposes.

5. TYPES OF COOKIES WE USE

We use multiple types of cookies to enhance your experience while browsing our website. While the Strictly Necessary/Essential Cookies are mandatorily processed, we ensure we always take your consent before processing other optional cookies as enumerated below.

5.1. Strictly Necessary/Essential Cookies (Mandatory): Strictly Necessary Cookies are essential for the operation of our website and services. They enable basic functions like page navigation and access to secure areas, ensuring the website functions properly. Without these cookies, we cannot provide you the service that you have signed up for.

5.2. Performance and Functionality Cookies (Optional): These cookies help us to understand how visitors interact with our services, allowing us to enhance and customize your experience. These cookies collect information about how you use our website during your visit, allowing us to understand visitor usage patterns, identify and diagnose problems, and make informed decisions to enhance the overall website experience.

5.3. Analytical Cookies (Optional): These cookies are used to analyse website visitors and their user behaviour. This data is then used to improve the way the website works and in turn, used to improve user experience.

5.4. Advertising/Targeting Cookies (Optional): Advertising Cookies are used to deliver content that is more relevant and tailored to your interests. Based on your interactions with our platform and other websites, third-party advertising companies may place or recognize unique cookies on your browser. These cookies help show ads about goods and services that may interest you. They also enable these companies to recognize you across different devices, such as a mobile phone and a laptop, by using pixel tags and other technologies. This ensures a consistent and relevant advertising experience.

6. HOW CAN YOU CONTROL YOUR COOKIE PREFERENCES?

You have the ability to control and customise your cookie preferences on our website in two ways. When you first visit our website, our Cookie Banner informs you about the use of cookies on our website and provides options for managing them through [Cookie Settings]. This banner allows you to understand the types of cookies we use and choose your preferences. Through Cookie Settings, you can selectively enable or disable specific types of cookies according to your preferences. You can also see the list of all the cookies we use on our website below this Policy. Additionally, you can personalize your browsing experience by adjusting your cookie preferences directly through your browser. This allows you to manage cookies for all websites you visit, giving you comprehensive control over your online privacy.

6.1. Managing Consent via our Website

• When you first visit our website, you are provided with a Cookie Banner which collects and securely stores your consent for our use of cookies. Rest assured that all data processing is conducted strictly as per the consent you provide.

• The [Cookie Settings] option is also available at the end of every page through which you can effectively manage your consent preferences. Additionally, you will find an easily accessible option to modify or withdraw your consent, as per your preferences.

6.2. Managing your Consent through Browser Settings

• You can choose to refuse or selectively accept to store certain cookies by adjusting the preferences on the cookie preference window of your browser. However, if your browser refuses to store cookies, some features of this website may not be available to you and some pages on this website may not display properly.

• You can find information on popular browsers and how to adjust your cookie preferences at the following websites: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge.

• Additionally, various web browsers offer features that allow you to make informed choices about the use of your personal information online. These features enable you to configure your browser to automatically accept or refuse to store cookies based on your privacy preferences. We attempt to provide clear information and options regarding cookies and privacy preferences for each cookie that this website requests your browser to store.

7. OTHER TRACKING TECHNOLOGIES THAT WE USE

In addition to cookies, we may use other technologies such as web beacons (also known as "tracking pixels" or "clear gifs") to recognise and track visitors. These tiny graphic files contain a unique identifier that allows us to recognise when someone has visited our website or opened an email including them. This technology helps us monitor user traffic patterns, deliver or communicate with cookies, understand if you arrive at our website via an online advertisement on a third-party site, improve site performance, and measure the success of email marketing campaigns. Many of these technologies rely on cookies to function properly, so declining cookies can impair their functionality.

8. YOUR DATA SUBJECT RIGHTS

You have the right to exercise your Data Subject Rights in relation to the Personal Data processed by us through cookies. To know about your Data Subject Rights, including but not limited to access, rectification, erasure, or data portability, please refer to our https://www.gotrust.tech/Privacy-Policy

To exercise your Data Subject Rights, you can connect with us through our contact information as provided in dsr@gotrust.tech section of this Cookie Policy. We will promptly review and respond to your request under the applicable data protection laws and regulations.

9. UPDATE AND REVIEW

We may update this Cookie Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically to stay informed about our use of cookies.

Our Cookie Policy was last updated on [25/07/2023].

10. CONTACT US

We always want to hear from you (especially if you feel we’ve let you down or could do better).